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July 20, 2019 | 3:42am
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Some Ferndale area business are again without phone service after yesterday’s outage

Some Comcast Business Voice customers are without phone service again today. While they saw their service return late yesterday afternoon due to a national outage, it was again unavailable this morning.

Impacted Comcast Business Voice customers are advised to try to resetting their voice modem. Click here for instructions on how to do that.

If that fails, customers are also advised to sign into their Comcast account and activate call-forwarding to send calls to a functioning number.

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DownDetector indicates Puget Sound customers are some of those currently complaining of service problems.

downdetector 2018-06-07 1015 2nd day of comcast business voice outage
DownDetector.com heat map indicating locations where people are complaining online about Comcast service issues. (June 7, 2018 – 10:15am). Source: DownDetector.com

No word yet from Comcast officials about when service can be expected to return.

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