USPS service tells you what mail is to be delivered

A new and free service offered by the US Post Office (USPS) lets you know when to expect mail and what mail to expect. The service helps to answer the question of missed mail.

The service is called Informed Delivery and it’s reportedly used by more than 11 million people nationwide.

To automate the sorting and delivery of mail, USPS has been digitally imaging the front of letter-size mailpieces that run through the automation equipment. USPS is now using those images to let customers know what mail has been processed in advance of the actual delivery.

Informed Delivery customers receive emails containing grayscale images of the exterior, address side of incoming letter-size mailpieces that are arriving soon. These images are also accessible on the Informed Delivery dashboard at Some mailpieces, such as catalogs or magazines, may not be imaged by the automation equipment.

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The service is free to USPS residential customers and available in most areas. Click here for more details on the USPS website.


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